Legal

Refund policy

Last updated 15 September 2026.

This policy covers the Featured Launch, our only paid product (see Pricing). Submitting and getting a standard listing is free, so there is nothing to refund there.

Full refund

• Your submission is rejected during review - this is automatic, you do not need to ask, and it goes back to your original payment method.
• You were charged twice by mistake, or a duplicate payment went through.
• We never delivered the placement because of a fault on our side.

No refund

• Once your 30-day featured placement has gone live - the product is delivered at that point.
• Change of mind after it has gone live.
• Dissatisfaction with the traffic, clicks or conversions your listing gets. We sell placement, not results.
• Your listing is removed for breaking our rules (spam, malware, adult content, or misrepresentation - see Terms of Service).

Partial refund

If we pull your placement early for a reason that is not your fault, we refund you for the unused days.

How to ask

Email [email protected] with your order ID. We reply within 2 business days.

Payments are processed by Polar, acting as merchant of record. Refunds are issued back through Polar to your original payment method.