Workforce Wave: AI voice agents for service businesses

About Workforce Wave

Workforce Wave builds AI voice agents for service businesses that miss calls: dental and medical practices, law firms, auto shops, home services, restaurants, real estate, insurance, fitness, education and financial services. The homepage makes the case with industry figures, such as 27 percent of dental calls going unanswered.

Setup is quick. You paste your website and it builds an agent that already knows your business, which you can talk to in your browser straight away, and a demo line will call you in character. The same agent then works across your channels, not only voice. It handles inbound and outbound calls around the clock, detects the caller's language and answers in it, and integrates with major CRMs and electronic health record systems. The site says agents are HIPAA-compliant, and there are industry versions with built-in rules, such as CFPB and GLBA guardrails and wire fraud verification for financial services. English and Spanish come on every plan; 27 more languages are on Enterprise.

The first agent is free with 100 minutes and no card; it pauses when the minutes run out. The pricing page lists Starter at $99 a month (one agent, 500 minutes), Growth at $249 (five agents, 2,000 minutes) and Platform at $499 (20 agents, 8,000 minutes, MCP access), with overage from $0.08 to $0.12 a minute, plus custom Enterprise plans with a HIPAA BAA and white-label options. There are no per-seat fees.