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ZOQENA

Vendor compliance platform that helps property managers, builders, and facilities teams track contractor insurance certificates and prevent coverage gaps.

ZOQENA is a vendor compliance platform that helps operations teams, property managers, and general contractors monitor third-party insurance documentation. Handling dozens of outside service providers makes tracking Certificates of Insurance and trade licenses tedious. ZOQENA centralizes vendor records in one workspace, allowing companies to verify coverage limits and enforce safety standards before work begins.

The software automates document collection through a dedicated vendor portal. Contractors upload their policies directly, and the system verifies critical requirements such as general liability limits, additional insured endorsements, and waivers of subrogation. When coverage falls short, automated remediation notices prompt vendors and their brokers to upload corrected files immediately.

Real-time status dashboards give risk managers an immediate snapshot of vendor compliance across different job sites or properties. Teams can pinpoint expiring policies, review coverage gaps, and export audit trails for insurance carriers. This eliminates the routine headache of searching through shared inboxes or outdated spreadsheets during annual risk reviews.

For modern technical setups, ZOQENA offers scoped read API keys and signed webhooks to alert external systems when a vendor's status changes. Companies can use these real-time notifications to restrict jobsite access or suspend invoice processing whenever a contractor policy lapses, keeping risk controls tight across all operations.

Features

  • Track certificates of insurance and policy expirations
  • Manage vendor documents, corrections, and compliance history
  • Generate compliance reports and identify coverage gaps
  • Centralized risk dashboard displaying real-time compliance status, coverage gaps, and audit logs across properties
  • Scoped read API keys and signed webhooks to deliver compliance status changes to downstream software

Use cases

  • Onboard vendors and track their insurance compliance
  • Manage compliance across construction subcontractors
  • Oversee insurance requirements for facility service contractors
  • Operations teams replacing manual email requests and spreadsheets with automated deficiency notices and renewal reminders
  • Risk managers exporting complete compliance audit logs to satisfy underwriter standards and avoid insurance audit penalties

Screenshots

ZOQENA screenshot

Frequently asked questions

What types of documents can I track using this platform?

You can track certificates of insurance, vendor licenses, and other compliance documents along with expiration dates and review status.

Can this platform identify coverage gaps in insurance policies?

Yes, it includes tools to identify potential coverage gaps and organize follow-up actions before formal compliance review.

Is this suitable for managing compliance in property management and hospitality?

The platform supports vendor and contractor compliance management across property portfolios and hospitality operations.

How do contractors submit their insurance documentation?

Vendors receive a secure direct link to upload policy files without needing to create a dedicated user account or install separate software.

What happens when a contractor submits an incomplete or expired policy?

The platform flags the non-compliant terms and automatically issues an email notice detailing the exact deficiencies to the vendor and their insurance representative.

What we verified

Public API
Yes (scoped organization read API keys and signed webhooks)
Self-hostable
No (cloud/web SaaS)
Free tier without credit card
Free public assessment tools (QuickCheck COI checker, Coverage Gap Calculator, and Expiration Calculator) available without an account or credit card; 14-day free trial offered for the main platform
Pricing model
Subscription (tiered monthly and annual billing based on active vendor limits)
Price
Essentials is $99/month ($990/year billed annually, up to 25 vendors); Growth is $249/month ($2,490/year billed annually, up to 100 vendors); Scale is $499/month ($4,990/year billed annually, up to 300 vendors); Enterprise offers custom pricing for 300+ vendors
Data region / hosting location
Not stated
Named integrations
Google (Google Single Sign-On), Webhooks

Could not be verified

Specific cloud hosting provider and primary data storage geographic region
Direct native integrations with popular property management or construction ERP systems (such as Yardi, AppFolio, or Procore) beyond custom webhooks

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